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AN IMPORTANT MESSAGE FOR OUR CUSTOMERS
We’re here to make you look good, feel great and, most importantly, keep you safe. We are navigating each challenge presented by the rapidly changing coronavirus (COVID-19) pandemic together. With the situation evolving daily, we’ve detailed some important changes to our in-store and online experiences below.
Our experienced Makeup Artists are ready to help you and share their wealth of knowledge on the best products, colours and shades to suit your needs, in addition to artistry tips and tricks on how to apply your products at home. We continue to take additional precautions to ensure our store environment remains clean, sanitised and safe, with social distancing measures in place:
Find your nearest store at this link.
In-store makeover services are currently being offered in all our stores. This is in line with the latest ease on restrictions implemented by State Governments.
In order to offer makeover services, in addition to the precautions listed above, we will be conducting health assessments at the time of booking, during booking confirmations and at the time of your makeover service. If you’re feeling unwell, we ask you please stay home and we’ll be happy to reschedule your booking. Our staff have been trained to take additional measures during your makeover to limit physical contact and keep all equipment clean and sanitised. This includes the use of mixing palettes, hand guards and sanitising brushes and tools in between each use.
We remain open online 24/7 and our Makeup Artists are ready to assist you with product, colour and shade selection via Live Chat and Virtual Consultations.
We are continuing to fulfill and deliver orders, and our warehouse and delivery suppliers are following strict hygiene protocols.
Our Customer Service Representatives and Makeup Artists are available to assist you over-the-phone on 1300 MAKEUP (1300 625 387) or via Live Chat. View up-to-date Customer Service hours here.
Wherever you choose to experience beauty with Napoleon Perdis, we’re here with you every step of the way.
Take care, Beauties.
@napoleonperdis | #napoleonperdis