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AN IMPORTANT MESSAGE FOR OUR CUSTOMERS
We’re here to ensure you look good, feel great, and most importantly, keep you safe. We’re navigating each challenge presented by the continuously changing coronavirus (COVID-19) pandemic together. With the situation evolving daily, we’ve detailed some important changes to our in-store and online experiences below.
IN-STORE
Our experienced Makeup Artists are ready to help you and share their wealth of knowledge; from the best products and shades to suit your needs, as well as artistry tips and tricks on how to best apply your products at home. We continue to take additional precautions to ensure our store environment remains clean, sanitised and safe. Along with adhering to social distancing measures:
Find your nearest store at this link.
MAKEOVER SERVICES
Napoleon Perdis is committed to maintaining a safe environment for our employees and customers. As a business, we are required to follow the advice from Government Health Officials in order to trade safely during this time.
In order to offer makeover services, in addition to the precautions listed above, we will be conducting health assessments at the time of booking, during booking confirmations, and at the time of your makeover service. If you’re feeling unwell, we ask you to please stay home and we’ll happily reschedule your booking. Our staff have been trained to take additional measures during your makeover to limit physical contact and keep all tools clean and sanitised. This includes the use of mixing palettes, hand guards and sanitising makeup brushes and all other tools in between each use.
View our makeover services menu here. Book a makeover at one of our stores here.
MAKEUP ACADEMY
Please visit the link below for information about the precautions our Academy is taking during COVID-19, and to find out how we can assist you with your artistry education goals during this time here.
NSW GOVERNMENT HEALTH ORDERS:
https://www.nsw.gov.au/covid-19/easing-covid-19-restrictions/70-percent
ONLINE
We remain open for business online 24/7 and our Makeup Artists are ready to assist you with product and shade selection via Live Chat and Virtual Consultations.
DELIVERY
We are continuing to fulfill and deliver orders, with our warehouse and delivery suppliers following strict hygiene protocols.
CUSTOMER SERVICE
Our Customer Service Representatives and Makeup Artists are available to assist you over-the-phone on 1300 MAKEUP (1300 625 387) or via Live Chat. View up-to-date Customer Service hours here.
Wherever you choose to experience beauty with Napoleon Perdis, we’re here with you every step of the way.
Take care, Beauties.
STAY CONNECTED
@napoleonperdis | #napoleonperdis