FREE shipping on orders over $50 (USA only)
top header
  subscribe left  

Terms & Conditions
Link to Facebook Link to Twitter

Welcome to Napoleon Perdis online. The following Terms and Conditions, Privacy Policy, and any other laws or regulations which apply to the Site, collectively constitute the rules that govern usage of the Napoleon Perdis website, related websites, and the products and services provided there in.

Applicable Law
This Site is created and controlled by Napoleon Perdis in the State of New South Wales, Australia. As such, the laws of the Commonwealth of Australia and, and where applicable, the State of New South Wales, will govern these Terms and Conditions. By using this site you submit to the jurisdiction of the courts of New South Wales and Australia and agree that any legal action will only be commenced in these forums.
Napoleon Perdis may from time to time modify its Terms and Conditions, policies, or the content of the Site, without notice. Please read the Terms and Conditions before placing an order online and check back often. If you do not agree to any change, then you must immediately stop using the Site. Any changes made after you have placed an order will not affect that order however, unless Napoleon Perdis is required to make the change by law.

In order to make purchases through this Site, you will be requested to provide your personal details. In particular, Customers must provide their real name, phone number, e-mail address and other requested information as indicated. Furthermore, when ordering items, you will be required to provide payment details. By entering your payment details you represent and warrant that the payment details you provide on ordering are both valid and correct and you confirm that you are the person referred to in the Billing information provided. The Site is available only to individuals who meet the Napoleon Perdis terms of eligibility. Individuals must have been issued a valid credit card by a bank acceptable to Napoleon Perdis, applications must be acceptable to Napoleon Perdis and who have authorised Napoleon Perdis to process a charge or charges on their credit card in the amount of the total purchase price for the merchandise.
Napoleon Perdis reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address.
By making an offer to purchase merchandise, you expressly authorise us to perform credit checks and, where Napoleon Perdis feels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties from time to time, including but not limited to your credit-card number, to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions. Please refer to our Privacy Policy for further information about how we use your personal information.
We reserve the right to only accept orders from those over the ages of 18, or 21 as legislated by the customer’s state of residence.

Pricing Policy

Prices shown on the Australian Site are in Australian Dollars (AUD) and are inclusive of GST. Prices shown on the Rest of the World Site are in American Dollars (USD) and exclusive of Tax. Napoleon Perdis Cosmetics Inc is required by law to collect local sales tax on orders where applicable. Sales tax is determined by the customer's ship-to address. Prices are subject to change.  

Acceptance of your order

Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that Napoleon Perdis has received it.
Unless you cancel your order, acceptance of your order and completion of the contract between you and Napoleon Perdis will be completed when Napoleon Perdis emails you to confirm the goods have been dispatched and have been handed over to the designated carrier. The sale contract is therefore concluded in New South Wales, Australia and/or California, USA. Napoleon Perdis reserves the right to not accept an order in the event that: payment authorisation is unobtainable, if any item ordered is out of stock or that you do not meet the eligibility criteria set out within the Terms and Conditions.
Napoleon Perdis reserves the right to refuse service to anyone at any time at its sole discretion.

Intended Use
By placing an order with Napoleon Perdis you agree to use the products only for their intended purpose. If you use the products for any other purpose you will assume full responsibility for any loss or damage arising out of this use.

Intellectual property rights
The Site and all intellectual property rights, including trademarks, designs, graphics, logo and all software relating to this website, are owned by Napoleon Perdis, or in some cases, a third party. These intellectual property rights are protected by Australian and international laws.
Your use of the Site and its content grants no rights to you in relation to any copyright, designs, trademarks or any other intellectual property or material rights relating to its Content (as described in the Content section below).
 You are permitted to use the Content only as expressly authorised by Napoleon Perdis, its third party licensors and subject to the Copyright Act 1968 (Cth Australia) and other related legislation. Any reproduction or redistribution of the above listed Content is prohibited. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purposes of viewing Content for your own personal use. Napoleon Perdis makes no recommendations as to the use of any information on this Site which may infringe the intellectual property rights of Napoleon Perdis or any third parties. Napoleon Perdis makes no representations or warranties that individual’s use of the information on this Site will not infringe such intellectual property rights.


In addition to the intellectual property rights mentioned above, "Content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Site. Napoleon Perdis tries to ensure that the information on this site is accurate and complete.
The advice and information contained within this website is of a general nature and is not intended to constitute or replace professional advice for individual or specific conditions. While every effort is taken to ensure that the information contained within this website is accurate, Napoleon Perdis takes no responsibility for any loss or damage arising from its use.
Napoleon Perdis does not promise that the Site Content is error-free. Napoleon Perdis does not promise that the functional aspects of the Site or Napoleon Perdis’ Content will be error free or that this Site, Napoleon Perdis’ Content or the server that makes it available are free of viruses or other harmful components. Napoleon Perdis recommends that all users of the Internet ensure they have up to date virus checking software and necessary firewalls installed on their personal computers.

No commercial use
This Site is for your personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products, or services contained within this Site. You may not use this Site, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own Site.

Third Party Sites
Napoleon Perdis may include hyperlinks on this Site to other websites or resources operated by parties other than Napoleon Perdis. Napoleon Perdis is not responsible for the content or accuracy of any off-site pages nor is it responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources. You should make your own reasonable enquires regarding the content of these sites. You link to these websites at your own risk.

Facebook Share Activation

Offer will be presented once the Facebook post reaches 1,500 shares. Offer cannot be used in conjunction with any other offer. Open to residents of the United States and/or Australia. Discount code only active for use for 48 hours from the time it is published on the Facebook page.


#FreshFaced Social Competition 

Winner will be picked 1 week after competition is announced on Napoleon Perdis social channels. Open to residents of the United States and/or Australia. Must be following Napoleon Perdis on Instagram or Twitter in order to be eligible to receive prize. To enter, users must upload a makeup free or freshly cleansed photograph of themselves to Instagram or Twitter with the hashtag #FreshFaced. 1 winner will be selected to receive a $500 gift voucher. Napoleon Perdis reserves the right to make any changes at any time to these Terms and Conditions and this competition. All conditions and warranties whether express or implied and whether arising under statute or otherwise, as to the condition, suitability, quality, fitness or safety of any goods or services supplied under the competition are expressly excluded to the full extent permitted by law. Any liability Napoleon Perdis may have under statute in respect of such goods and services which cannot be excluded is limited, where permitted, to supplying, or paying the cost of supplying, the goods or services again or repairing, or paying the costs of repairing, the goods, at Napoleon Perdis' option.


Glossy Posse Terms & Conditions

  1. The Napoleon Perdis Glossy Posse Reward Program (“Reward Program”) is operated by Napoleon Perdis Cosmetics Pty Ltd (“Napoleon Perdis”). Participation in the Reward Program indicates an individual’s agreement to be bound by the program’s Terms and Conditions as detailed below and as amended from time to time.
  2. Only individuals may become a Member of the Reward Program. An individual can become a Member of the Reward Program by making an initial purchase at a Napoleon Perdis branded concept store (“Concept Store”), receiving a Rewards Card and by completing registration as detailed in Clause 4. The initial and all subsequent transactions made by that Member at any Australian Concept Store or online at will be included in the Member’s Reward Account so long as the Reward Card is presented at the time of purchase. Concept Stores do not include Department Stores, pharmacies or any other third party retailers that stock Napoleon Perdis products.
  3. The Reward Program and its subsequent benefits are only available to Australian domiciled customers.
  4. Customers must complete the online registration form at to create a Reward Account that will allow them to earn Reward Points and to redeem Reward Entitlements issued through the Reward Program. If no Reward Account is created by the customer, Reward Points will continue to be earned for purchases where the Reward Card is presented at the time of purchase; however Reward Entitlements will not be available for redemption unless online registration of a Reward Account is complete. Customers must activate their Reward Card and complete their online registration within 3 months of receiving their Reward Card in order to become a Member to the Reward Program. Failure to complete the online registration and Reward Card activation within this timeframe will result in the Reward Card, all accrued Reward Points and any potential Reward Entitlements being automatically cancelled.
  5. A Member's name, email address, mobile phone number and postcode are minimum requirements for creating and registering a Reward Account. These details along with the transaction history will be held on a database maintained by Napoleon Perdis and a program service provider engaged by Napoleon Perdis to administer the Reward Program. Data will be collected, stored, used and disclosed in accordance with the Napoleon Perdis Privacy Policy. Under no circumstances will information be made available to any other parties or used for any other purpose unless required by law. Napoleon Perdis' Privacy Policy can be viewed at
  6. It is the responsibility of the Member to update their registration details and their Member profile to ensure accuracy of information for the purpose of Napoleon Perdis communicating the Member’s ability to redeem Reward Entitlements or to receive exclusive offers pertaining to the Rewards Program. Incorrect Member Profile information may ultimately lead to the Member missing out on Reward Entitlements.
  7. Registration into the Reward Program indicates a Member’s agreement to receive marketing material including special offers, event information, newsletters and product catalogues from Napoleon Perdis. If a Member wishes to opt-out of receiving Napoleon Perdis marketing correspondence, they will be required to cancel their Membership to the Reward Program.
  8. Members earn 1 Reward Point for every $1 spent on Napoleon Perdis products in Napoleon Perdis Concept Stores. In order to obtain and be eligible for Reward Points, a Member must present their Reward Card at the point of sale before the tender process is complete.
  9. Reward Points and Reward Entitlements for Member Accounts will be updated overnight and can be checked at or when visiting a Concept Store. It is recommended that Members check their Reward Account regularly.
  10. All Reward Points will accrue in the Member's name only and cannot be assigned, sold, refunded, transferred, exchanged or otherwise dealt with except in accordance with these Terms and Conditions. Reward Points have no cash or monetary value.
  11. A Member who has accumulated 500 Reward Points within a 12 month period will be issued with a $25 credit (“Reward Entitlement”). Reward Entitlements will be held in a Member’s Reward Account and can be used in full or part payment for a purchase at any Concept Store or online at by presenting the Reward Card at the point of purchase. No vouchers will be issued for any Reward Entitlements.
  12. All Reward Points hold a 12 month validity period from the date that they are applied to the Member’s Reward Account. Upon expiry of the 12 month validity period, all applicable Reward Points affected by expiry of the validity period will be forfeited. Reward Points do not accrue for unlimited periods of time.
  13. When a Reward Entitlement is issued, Reward Points will be deducted from the Reward Points balance of the Member's Reward Account, with the oldest, non-expired Reward Points being deducted first.
  14. The Reward Entitlement must be used within 6 months after the date it becomes available. At the end of the 6 month period of issue, the Reward Entitlement will expire and will not be available for redemption.
  15. Bonus Rewards may be issued from time to time (for example special offers and bonus points). The amount and expiry of these bonus rewards is at the sole discretion of Napoleon Perdis and all relevant terms and conditions pertaining to these Bonus Rewards shall be communicated to Members in advance.
  16. Members must immediately report their Reward Card as being lost or stolen. Replacement cards may be reissued upon visiting a Concept Store. This replacement card must be linked to the Member’s Reward Account in order for Reward Points to be accrued and for Reward Entitlements to be redeemed.
  17. The Reward Card is neither a credit, debit or stored value gift card and is to be only used for purposes associated with the operation of the Reward Program.
  18. All returns or credits associated with purchases made under the Reward Program will be deducted from the Member’s Reward Point balance.
  19. The Reward Program excludes purchases of Napoleon Perdis Gift Cards but includes purchases of products where Napoleon Perdis Gift Cards are redeemed.
  20. Unless otherwise specified, all Reward Program benefits inclusive of Reward Point accrual is not available with any other offer.
  21. Reward Points are NOT accrued for the following excluded items:
  22. a)     Purchase of Napoleon Perdis Gift Cards; and

    b) Academy Course Fees

  23. Any disputes relating to transactions in a Member’s Reward Account should be raised with Napoleon Perdis as soon as practical. Napoleon Perdis retains absolute discretion in the resolution of all disputes and Napoleon Perdis' decision is final and binding on Members.
  24. Napoleon Perdis may in its absolute discretion suspend or terminate the Reward Program at any time without prior notice. Napoleon Perdis will not be liable for the suspension or termination of the Reward Program on any account whatsoever including (without limitation) for any Reward Points balance in a Member's Reward Account at the time of suspension or termination.
  25. All conditions and warranties whether express or implied and whether arising under statute or otherwise, as to the condition, suitability, quality, fitness or safety of any goods or services supplied under the Rewards Program are expressly excluded to the full extent permitted by law. Any liability Napoleon Perdis may have to a Member under statute in respect of such goods and services which cannot be excluded is limited, where permitted, to supplying, or paying the cost of supplying, the goods or services again or repairing, or paying the costs of repairing, the goods, at Napoleon Perdis’ option.
  26. Subject to Clause 24, any liability that Napoleon Perdis may have to a Member whether for negligence, breach of these terms or otherwise, is limited:
  27. a)   in the case of any claim relating to Reward Points, to crediting that number of Reward Points to the member's Reward Account; or

    b)     in the case of any claim relating to a Reward Entitlement, to crediting the number of Reward Points to the member's Reward Account to allow the issue of a Reward Entitlement. 

  28. Any tax liability or duty arising from a Member's participation in the Reward Program is the sole responsibility of the Member.
  29. The Reward Card and all Reward Points remains the property of Napoleon Perdis and may be recalled by Napoleon Perdis at any time.
  30. Napoleon Perdis reserves the right to make any changes at any time to these Terms and Conditions and to any part of the Reward Program. 


Contact Us
AUS: 1300 Makeup USA: +1 323 817 3600 Email Us